I just moved to a new town. I am at my wits end when it comes to my library, to the point that it is 330 in the morning and I can't sleep. I have lived in VERY rural areas, poor densely populated areas and wealthy suburban towns and all of those libraries where leap years ahead of this one. I get it, libraries don't get a ton of money, and I am not begging for all the "new releases". There is not one display in this library, no grouping of books by subject matter that will stop a person when they pass by and say "oh yeah, I did want to look into this". In order to find non fiction books you have to look them up on a computer, I hope you know the specific book title or author because you can't by subject. I know what you are thinking, just find that section, I would but I don't have the Dewy Decimal memorized. There are no signs at the end of the rows letting you know what is down them just numbers. There is no art on the walls or anything that says "Humans with beating hearts and active minds live here". Guess what folks there are a lot of local artists who would love to use your walls as gallery space. It also brings people in for "opening night" and makes your library a destination. I know this has turned into a rant and I know a lot of you are doing it right but I guess my question is what can I do to fix it? How would you want to be approached on the subject? A letter, phone call, me taking you out to the parking lot and giving you the what for, for wasting a communities resources? Tell me what to do? How do you tell someone that they are doing their job poorly, that their staff when handing a new "customer" a card just lets them walk off. No mention of the services or even a guide to where everything is. Just putting books on a shelf doesn't make a library.