Your Name and Title: David Stern, Library Director

Library, School, or Organization Name: Saint Xavier University

Co-Presenter Name(s):

Area of the World from Which You Will Present: USA

Language in Which You Will Present: English

Target Audience(s): managers, leaders, and potential leaders

Short Session Description (one line):  describe the key elements in effective leadership

Full Session Description (as long as you would like):

Leadership requires a specific set of skills including managing expectations, not operations; communicating visions and expectations to staff, advocates, and stakeholders; performing service quality reviews containing environmental scans, benchmarks, project management, evidence based assessments, and measurable continuous improvements; and building trust through appropriate leadership behavior. This session will discuss key considerations and point to example tools and techniques.  

Websites / URLs Associated with Your Session: my book: Stern, David. How Libraries Make Tough Choices in Difficult Times: Purposeful Abandonment, Chandos Press, Oxford, U.K. (2013) (details, Elsevier site).

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