the future of libraries in the digital age
Your Name and Title: David Stern, Library Director
Library, School, or Organization Name: Saint Xavier University
Area of the World from Which You Will Present: USA
Language in Which You Will Present: English
Target Audience(s): managers, leaders, and potential leaders
Short Session Description (one line): describe the key elements in effective leadership
Full Session Description (as long as you would like):
Leadership requires a specific set of skills including managing expectations, not operations; communicating visions and expectations to staff, advocates, and stakeholders; performing service quality reviews containing environmental scans, benchmarks, project management, evidence based assessments, and measurable continuous improvements; and building trust through appropriate leadership behavior. This session will discuss key considerations and point to example tools and techniques.
Websites / URLs Associated with Your Session: my book: Stern, David. How Libraries Make Tough Choices in Difficult Times: Purposeful Abandonment, Chandos Press, Oxford, U.K. (2013) (details, Elsevier site).