Your Name and Title: Danielle Kane, Research Librarian for Emerging Technologies & Service Innovation

Library, School, or Organization Name: University of California, Irvine

Co-Presenter Name(s): Cynthia Johnson, Head of Reference; Acting Head Grunigen Medical Library

Library, School, or Organization Name: University of California, Irvine

Area of the World from Which You Will Present: United States

Language in Which You Will Present: English

Target Audience(s): Reference Librarians; Technology Librarians

Short Session Description (one line): Librarians Online! Screen-sharing with Google+ Hangouts and Join.me

Full Session Description (as long as you would like):

The UC Irvine Libraries has a long history of providing research consultations.  In a Library that values innovation and evaluation we regularly pilot new ways to provide consultations to students when and where they need them.  Recently research consultations using Join.me and Google+ Hangouts have been implemented to extend the service to online students. This session will present the planning, development/implementation and training needed to successfully use screen-sharing to hold in-depth research consultations with patrons.  We will also discuss our next steps to more fully integrate online consultations into our robust consultation service program.