"Dear Md Hossain Shoeb I am agree with you, this is good description of TQM in Libraries. Firstly we should analyzed our library system- type of library, policy, our customer, goal of the institute etc. Thank you for your good comment."
Dr. Mange Ram oversees all the administrative matters of Central Library, Computerization and Acquisitions. His research interests are User Studies, Total Quality Management in Libraries, Stress Management for Librarians. He has an administrative experience of 14 years. He holds membership of Indian Association of Special Libraries & Information Centres (IASLIC), Indian Library Association (ILA), Indian Academic Librarians Association (IALA), Society for Advancement of Library and Information Science (SALIS), Haryana Library Association (HLA), Society for Information Science (SIS) and, IATLIS . Dr. Mange Ram has authored 3 books, 4 invited book chapters and 25articles.
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I'm a teacher librarian & recently started a community based blog for getting boys to read - http://GettingBoysToRead.com. Please send me a friend request if you'd like to network, share ideas, and learn more about getting boys to read.