Library 2.0
the future of libraries in the digital age
Aaron Tay's Blog – August 2009 Archive (1)
Feedback for libraries - Getsatisfaction, UserVoice, Yelp
Introduction
Today's libraries interact with users and obtain feedback in a dizzying number of ways from email to sms, instant messaging, twitter, skype, Facebook and comments on blogs.
But most of these methods are private (e.g other users cannot see an email sent to your library) or in the case of comments on blogs/wall posts on Facebook the feedback obtained is unstructured.
Why… Continue
Today's libraries interact with users and obtain feedback in a dizzying number of ways from email to sms, instant messaging, twitter, skype, Facebook and comments on blogs.
But most of these methods are private (e.g other users cannot see an email sent to your library) or in the case of comments on blogs/wall posts on Facebook the feedback obtained is unstructured.
Why… Continue
Added by Aaron Tay on August 7, 2009 at 11:53am — 2 Comments
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