Upcoming Webinars


Below is a full schedule of upcoming webinars, subject to change. Clickable webinar images will appear above when you are able to place orders for individual webinars. Group inquiries can be made to admin@library20.com.

Information on our all-access annual passes, which include all upcoming webinars for a year and access to all previous recordings, can be found here.

Please direct any questions to admin@library20.com.


  • Library Civility: Taking Care of Each Other - 5/25/2023 at 2:00 pm - US Eastern Time


  • Mental Health and Wellness in Stressful Times: Supporting Ourselves and Each Other
    A Library 2.0 Masterclass with Loida Garcia-Febo 6/1/2023 at 2:00 pm - US Eastern Time
  • Dealing with Patrons with Mental Health and Substance Disorders: Behavioral and Medical Events (The Safe Library Book Series) - 6/15/2023 at 2:00 pm - US Eastern Time
  • Better Responses for Patrons Dealing with Homelessness: An Empathy-Driven Understanding (The Safe Library Book Series)) - 6/29/2023 at 2:00 pm - US Eastern Time


  • The Top Ten Most Challenging Patrons (The Safe Library Book Series) - 7/13/2023 at 2:00 pm - US Eastern Time
  • Tools for Tense Situations: Reducing Conflicts With Patrons As Libraries Return to the New Normal (2023 Updated Version) - 7/27/2023 at 2:00 pm - US Eastern Time


  • Working Safely in a Rural Location: The One-Employee or Micro-Staff Library (The Safe Library Book Series) - 8/17/2023 at 2:00 pm - US Eastern Time
  • Performance Evaluations: A Skill-Building Refresher for Library Leaders (2023 Updated Version) - 8/31/2023 at 2:00 pm - US Eastern Time


  • The Need for New Responses at Your Library: Police Officers and Security Guards (The Safe Library Book Series) - 9/14/2023 at 2:00 pm - US Eastern Time
  • Diversity, Equity, and Inclusion (DEI) in the Library: Expectations and Awareness (2023 Updated Version) - 9/28/2023 at 2:00 pm - US Eastern Time


  • A Plan for Library Emergencies: Medical Events, Fires, and Beyond (The Safe Library Book Series) - 10/12/2023 at 2:00 pm - US Eastern Time
  • Awkward Conversations & Difficult Situations: How to Handle the Hardest Discussions with Patrons (2023 Updated Version) - 10/26/2023 at 2:00 pm - US Eastern Time


  • Safe Library Events: The Need for a Written Emergency Plan (The Safe Library Book Series) - 11/16/2023 at 2:00 pm - US Eastern Time
  • Customer Service in Stressful Situations: Step-by-Step to Better Interactions with Patrons (2023 Updated Version) - 11/30/2023 at 2:00 pm - US Eastern Time


  • The Clovis, New Mexico Library Shootings: The Teenage Attacker Reveals His Motives. - at
  • Service Leadership for Librarians: Six Strategies for Success - at