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Steve Hargadon's Articles (308)

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    WEBINAR: How to Handle Challenging Patrons
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      Webinar: Ten Security Myths
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          Webinar: Dangerous Situations: Handling Real Challenges and Keeping Everyone Safe
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              Webinar: Awkward Conversations and Difficult Situations
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                Diversity, Equality, and Inclusion in Your Library: How to Start Talking About DEI
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                  Collection Protection
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                    Gangs in the Library
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                      Team Success
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                        Becoming a Resilient Librarian: Taking the Path Away From Stress and Burnout
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                          Ten Tools for the (New) Library Supervisor: Starting Out Right
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                            Post-Pandemic Staff Development and Training
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                                Serving Patrons with Mental Health Issues: Support, Empathy, and Safety
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                                  Customer Service All-Staff Skills Refresher: Library Interactions and the Moments of Truth
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                                    "The Substance Abusing Patron: Staff Safety and the Public Health”
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                                      "The Substance Abusing Patron: Staff Safety and the Public Health”
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