An "AI Essentials" Webinar with Crystal Trice
OVERVIEW:
AI isn’t going away, and neither are the strong feelings about it. Library staff and leaders are navigating a complicated moment: patrons who are uneasy or openly resistant, colleagues raising real ethical concerns, and institutions built on values like equity, privacy, and intellectual freedom trying to make sense of a fast-changing technology. Some days you may feel skeptical yourself. Other days, curious. Most of us have probably been both.
This session offers a practical, thoughtful approach to navigating those tensions, whether you’re fielding questions at the service desk or leading a team with mixed opinions. We’ll explore why AI backlash happens, what libraries can learn from past technology shifts, and how to have better conversations with both skeptics and enthusiastic adopters—without dismissing concerns or picking sides.
You’ll leave with practical talking points, real-world examples, and greater confidence for those moments when opinions about AI run strong.
WHAT YOU'LL GAIN:
- Understand the roots of AI resistance in staff and patrons, and why dismissing those concerns makes things worse.
- Apply lessons from past library technology transitions (internet, e-books, self-checkout) to today's AI moment.
- Practice language and messaging that works across a wide range of perspectives, from the deeply skeptical to the enthusiastically curious.
- Respond calmly and effectively to pushback scenarios at the desk, in staff meetings, and at the board level.
- Use your library's existing mission and values as an anchor when institutional positions on AI are still taking shape.
This 60-minute online webinar is part of our "AI Essentials" Series. The recording and presentation slides will be available to all who register.
DATE: July 10th, 2026, 2:00 pm to 3:00 pm US - Eastern Time
COST:
- $99/person - includes live attendance and any-time access to the recording and the presentation slides and receiving a participation certificate. To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email admin@library20.com.
TO REGISTER:
Use the payment box above to register and pay. You can pay by credit card. You will receive an email within a day with information on how to attend the webinar live and how you can access the permanent webinar recording. If you are paying for someone else to attend, you'll be prompted to send an email to admin@library20.com with the name and email address of the actual attendee.
If you need to be invoiced or pay by check, if you have any trouble registering for a webinar, or if you have any questions, please email admin@library20.com.
NOTE: please check your spam folder if you don't receive your confirmation email within a day.
SPECIAL GROUP RATES (email admin@library20.com to arrange):
- Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
- The ability to show the webinar (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
- Large-scale institutional access for viewing with individual login capability: $499 (hosted either at Learning Revolution or in Niche Academy). Unlimited and non-expiring access for those log-ins.
With over two decades of experience in libraries and education, Crystal Trice is passionate about helping people work together more effectively in transformative, but practical ways. As founder of Scissors & Glue, LLC, Crystal partners with libraries and schools to bring positive changes through interactive training and hands-on workshops. She is a Certified Scrum Master and has completed a Masters Degree in Library & Information Science, and a Bachelor’s Degree in Elementary Education and Psychology. She is a frequent national presenter on topics ranging from project management to conflict resolution to artificial intelligence. She currently resides near Portland, Oregon, with her extraordinary husband, fuzzy cows, goofy geese, and noisy chickens. Crystal enjoys fine-tip Sharpies, multi-colored Flair pens, blue painters tape, and as many sticky notes as she can get her hands on.
