TRUTH AND AI:
Practical Strategies for Misinformation, Disinformation, and Hallucinations
An "AI Essentials" Webinar with Crystal Trice
OVERVIEW:
AI-generated misinformation is getting harder to spot, and that's not a failure of skill; it's a feature of the technology. Deepfakes, AI-written text, and manipulated images are designed to be convincing, and even trained eyes get fooled. For library staff, the question isn't always "is this real?" It's "what do I do when I can't tell?" This one-hour webinar gives you practical, honest strategies for navigating misinformation with patrons, responding confidently when you're uncertain, and building the kind of critical thinking habits that hold up even when the tools don't. Whether you're fielding questions at the desk or designing information literacy programming, you'll leave with language, frameworks, and approaches you can use right away.
LEARNING AGENDA:
- Why Spotting Fakes Is So Hard, and Why That's Okay: Understand why even experts struggle to identify AI-generated content, and reframe the goal from "detect everything" to "respond thoughtfully."
- Responding When You're Not Sure: Gain practical strategies for helping patrons navigate uncertainty without dismissing concerns or amplifying alarm.
- Explaining Deepfakes to Patrons: Get clear, non-alarmist language for helping patrons understand what deepfakes are, how they spread, and why they matter.
- Building Awareness Through Library Services: Discover ways to embed media literacy into your everyday services through programming, reference conversations, and one-on-one interactions that meet patrons where they are.
This 60-minute online webinar is part of our "AI Essentials" Series. The recording and presentation slides will be available to all who register.
DATE: April 3rd, 2026, 2:00 pm to 3:00 pm US - Eastern Time
COST:
- $99/person - includes live attendance and any-time access to the recording and the presentation slides and receiving a participation certificate. To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email admin@library20.com.
TO REGISTER:
Use the payment box above to register and pay. You can pay by credit card. You will receive an email within a day with information on how to attend the webinar live and how you can access the permanent webinar recording. If you are paying for someone else to attend, you'll be prompted to send an email to admin@library20.com with the name and email address of the actual attendee.
If you need to be invoiced or pay by check, if you have any trouble registering for a webinar, or if you have any questions, please email admin@library20.com.
NOTE: please check your spam folder if you don't receive your confirmation email within a day.
SPECIAL GROUP RATES (email admin@library20.com to arrange):
- Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
- The ability to show the webinar (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
- Large-scale institutional access for viewing with individual login capability: $499 (hosted either at Learning Revolution or in Niche Academy). Unlimited and non-expiring access for those log-ins.
ALL-ACCESS PASSES: This webinar is not a part of the Safe Library All-Access program.
With over two decades of experience in libraries and education, Crystal Trice is passionate about helping people work together more effectively in transformative, but practical ways. As founder of Scissors & Glue, LLC, Crystal partners with libraries and schools to bring positive changes through interactive training and hands-on workshops. She is a Certified Scrum Master and has completed a Masters Degree in Library & Information Science, and a Bachelor’s Degree in Elementary Education and Psychology. She is a frequent national presenter on topics ranging from project management to conflict resolution to artificial intelligence. She currently resides near Portland, Oregon, with her extraordinary husband, fuzzy cows, goofy geese, and noisy chickens. Crystal enjoys fine-tip Sharpies, multi-colored Flair pens, blue painters tape, and as many sticky notes as she can get her hands on.
