Your Name and Title: Sumaiya Ahmed, Librarian, Innovation (AI Upskilling Services)
Library, School, or Organization Name: Toronto Public Library
Co-Presenter Name(s): Yoojin Kwon, Senior Service Specialist, Innovation (AI Upskilling Services)
Area of the World from Which You Will Present: Toronto, Ontario, Canada
Language in Which You Will Present: English
Target Audience(s): Library professionals considering developing AI delivery and programs for their customers
Short Session Description (one line): TPL team members provide an overview of AI Upskilling Initiative at Toronto Public Library.
Full Session Description (as long as you would like):
In April 2025, Toronto Public Library launched its AI Upskilling Initiative, a large-scale project that provides Torontonians with free access to GenAI tools and AI education programs and events that support skills building, connect residents with experts, and bridge the growing AI divide.
TPL team members provide an overview of this transformational project, the first large-scale public library AI initiative of its kind in Canada. Learn about the project outcomes, successes and lessons learned. Hear directly from those in the frontlines about the excitement, concerns, questions and feedback that community members have about AI and how public libraries can shape program and service delivery to inform responsible AI use for its communities.
Websites / URLs Associated with Your Session: https://tpl.ca/using-the-library/computer-services/learnai/ and https://tpl.ca/using-the-library/computer-services/learnai/genai/
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