Emotional Safety

Emotional Safety for Library Workers
A Masterclass with Loida Garcia-Febo

The Library 2.0 Mental Health and Wellness Series


Prioritizing emotional safety for librarians is essential for creating a supportive, inclusive, and resilient library environment that benefits both staff and patrons alike. Emotional safety strengthens skills related to different aspects of a librarian’s work such as patron interactions and conflict resolution, and can enhance job satisfaction. Ideally, these skills support mental health, promote inclusivity, and help to maintain boundaries.

Studies indicate that feeling emotionally unsafe causes intense psychological distress. The implementation of principles of emotional safety is transforming workplaces, including libraries, by significantly impacting not only the productivity of employees but also their well-being. It requires an approach involving everyone in the team considering lines of action that are wholesome. These efforts support practices proposed by worldwide leading health organizations such as the World Health Organization, the Centers for Disease Control, and other relevant bodies.

In this masterclass, Garcia-Febo will take a deep dive into understanding emotional safety in the workplace and how to proactively strategize individual and organizational efforts to attain emotional safety in the workspaces. Securing a work environment where library workers feel safe, more engaged, and motivated is important for all, the library workers and the library.

This 60-minute training is presented by Library 2.0 and hosted by Loida Garcia-Febo. A handout copy of the presentation slides will be available to all who participate.


  • Attendees will gain an understanding of what emotional safety in the workplace is;
  • Attendees will become familiar with recognizing signs of emotional safety and lack thereof;
  • Attendees will learn about the impact of emotional safety on well-being and performance;
  • Attendees will learn strategies for promoting emotional safety;
  • Attendees will learn how to deal with emotional challenges including coping with stress and managing difficult interactions;
  • Attendees will learn the basics of self-care and work-life balance which are inherently linked to emotional safety;
  • Attendees will customize a basic plan to strengthen their emotional safety skills.

DATE: Thursday, May 16th, 2024, at 2:00 pm US - Eastern Time


  • $99/person - includes any-time access to the recording and the presentation slides and receiving a participation certificate. To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email admin@library20.com.
  • This masterclass is not included in the individual or group annual all-inclusive all-access passes for the Dr. Steve Albrecht Service, Safety, and Security webinars.


Email address of attendee:

For individual registrations, enter the participant's email address and click "Pay Now" to pay. You can pay by credit card, and you will receive an email within a day with information on how to attend the event live and then your permanent access to the event recording. 

If you have any trouble registering for an event, if you need to be invoiced or pay by check, or if you have any questions, please email admin@library20.com.

NOTE: Please check your spam folder if you don't receive your confirmation email within 24 hours.

SPECIAL GROUP RATES (email admin@library20.com to arrange):

  • Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
  • The ability to show the masterclass (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
  • Large-scale institutional access for viewing with individual login capability: $499 (hosted either at Library 2.0 or in Niche Academy). Unlimited and non-expiring access for those log-ins.

RECORDING: The masterclass will be recorded and registered participants will have non-expiring access to the recording.


Loida Garcia-Febo is a Puerto Rican American librarian and International Library Consultant with 25 years of experience as an expert in library services to diverse populations and human rights. President of the American Library Association 2018-2019. Garcia-Febo is worldwide known for her passion about diversity, communities, sustainability, innovation and digital transformation, library workers, library advocacy, wellness for library workers, and new librarians about which she has taught in 44 countries. In her job, she helps libraries, companies and organizations strategize programs, services and strategies in areas related to these topics and many others. Garcia-Febo has a Bachelors in Business Education, Masters in Library and Information Sciences.

Garcia-Febo has a long history of service with library associations. Highlights include- At IFLA: Governing Board 2013-2017, Co-Founder of IFLA New Professionals, two-term Member/Expert resource person of the Free Access to Information and Freedom of Expression Committee of IFLA (FAIFE), two-term member of the Continuing Professional Development and Workplace Learning Section of IFLA (CPDWL). Currently: CPDWL Advisor, Information Coordinator of the Management of Library Associations Section. Currently at ALA: Chair, IRC United Nations Subcommittee, Chair Public Awareness Committee. Recently at ALA: Chair, Status of Women in Librarianship and Chair, ALA United Nations 2030 Sustainable Development Goals Task Force developing a multi-year strategic plan for ALA. Born, raised, and educated in Puerto Rico, Garcia-Febo has advocated for libraries at the United Nations, the European Union Parliament, U.S. Congress, NY State Senate, NY City Hall, and on sidewalks and streets in various states in the U.S.