"Good Kids, Bad Behaviors:
What to Do About Unruly Young People in the Library"
Part of the Library 2.0 Series with Dr. Steve Albrecht
This 60-minute training webinar is another in our "Service, Safety, and Security" series for all library staff and library leaders, presented by Library 2.0 and hosted by ALA author and library service, safety, and security expert, Dr. Steve Albrecht. A handout copy of the presentation slides will be available to all who participate.
From about 12 to about 17 is a tough age span for a lot of kids. Library staffers get to see a powerful collision between puberty, hormones, immaturity, anti-authority feelings, peer pressure, and an intense desire not to be embarrassed in front of their peers by other kids or adults. Things get better for most teenagers as they near 18, but there is no question most library professionals would say that, especially if their facility is near a middle school or a high school, they see students as their biggest behavioral and compliance challenges, after patrons with mental health or substance use problems.
Tweenagers, teenagers, and students can work alone or in groups to make the library a loud, disruptive, even fearful place, as they bully other kids, bother adults, and disobey and insult staff. Many older library patrons avoid the building between 2 pm and 5 pm, when the nearby junior high or high school has let out and some of the kids are just a handful and a half. It's easy for some library employees to lose patience with some kids who are loud and disrespectful in the library because they forget They Are Kids. Feeling their oats is in their DNA. Smarting off to adults goes back with children only a few thousand years; it just is what it is.
This session will offer some unique ideas to get better compliance with younger patrons, using both time-tested methods and Outside the Box (OTB) solutions.
- Starting at the top of the river: meetings with school district and school campus officials.
- Welcome back to better staff alignment.
- Training Orcas: Using the Shamu Effect
- Bringing willing students on board: hire them!
- The spirit of our policies versus the letter of our policies.
- Making physical changes to the library facility.
- The challenge of homeless teenagers.
- Training up our library security officers.
- Meeting with the local School Resource Officer (SRO).
- Safe, sane, and successful parent meetings.
DATE: Thursday, August 25, 2022, at 2:00 pm US - Eastern Time
- $99/person - includes any-time access to the recording and the presentation slides and receiving a participation certificate. To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email firstname.lastname@example.org.
- FREE for those on individual or group all-access passes (see below).
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SPECIAL GROUP RATES (email firstname.lastname@example.org to arrange):
- Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
- The ability to show the webinar (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
- Large-scale institutional access for viewing with individual login capability: $499 (hosted either at Library 2.0 or in Niche Academy). Unlimited and non-expiring access for those log-ins.
- All-access annual passes include unlimited access to the recordings of all of Dr. Albrecht's previous Library 2.0 webinars, plus live and recorded access to his new webinars for one year. These are hosted either at Library 2.0 or Niche Academy (if preferred).
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