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Laura Miller is a Marketing Analyst for Credo Reference and the Coordinator of Libraries Thriving, a Credo-sponsored though vendor neutral online community for librarians and other researchers interested in e-resource innovation and information literacy promotion. Laura has extensive experience partnering with libraries of all shapes and sizes to develop e-resource marketing plans that demonstrate library value and contributions to communities. She holds an MLIS from San Jose State University and a BA of English and Women’s Studies from Virginia Commonwealth University.