OVERVIEW:
Most AI questions in libraries are judgment calls: it depends on the task, the tool, and the community. Some decisions, however, c
Creating Service Excellence in Your Library: Lessons From the Best Customer Service Businesses
A Library 2.0 Service, Safety, and Security Webinar with Dr. Steve Albrecht
OVERVIEW:
While you may have your favorite fast food menu item, the Gold Sta
AI SEARCH:
How to Understand and Navigate This Dramatic Change in Search Technology
A Library 2.0 "AI Deep Dive" Webinar with Reed Hepler
OVERVIEW:
This 60-minute webinar explores the historical evolution of research methodologies and information
Finding Your Footing in Times of Uncertainty: Navigating Change, Stress, and Complexity
A Library 2.0 Masterclass with Loida Garcia-Febo
OVERVIEW:
Many of us are tired of being told to be resilient. Yet uncertainty, change, and disruption remain
AI and Information Literacy
A Library 2.0 / Learning Revolution Workshop with Reed Hepler
OVERVIEW
This webinar explores the crucial intersection of Artificial Intelligence (AI) and information literacy, addressing the transformative impact of AI
High School Student Success with AI
A Free Library 2.0 / Learning Revolution Workshop with Steve Hargadon
I've spent my career in educational technology, and this is the talk I've been circling the whole time.
AI can now do a student's homework
OVERVIEW:
Library work runs on writing. Newsletters, signage, social posts, board reports, grant narratives, and the delicate email to the patron who is having a
OVERVIEW:
When 456 library staff were surveyed about AI in 2026, the message was clear: the concerns are not fringe worries. Nearly 90 percent flagged ac
Conflict Assertiveness in High-Conflict Situations:
De-escalate, Activate Choices, Set Limits
Presented by Megan Hunter, CEO, High Conflict Institute
A Library 2.0 Service, Safety, and Security Webinar with Dr. Steve Albrecht
OVERVIEW:
This works
AI FOUNDATIONS FOR YOUR LIBRARY TEAM
A Four-Part Training Kit for Your Entire Staff
with Crystal Trice
Four 30-minute, library-specific AI sessions, taught live once and then available as recordings, with facilitator’s guides for local discussion
Copyright and AI: Guidance on Responsible AI Use
A Library 2.0 "Ethics of AI" Workshop with Reed Hepler
OVERVIEW:
As artificial intelligence tools increasingly shape how libraries serve their patrons and support academic missions, librarians must
OVERVIEW:
Reference work has a new “regular” at the desk. Patrons arrive with answers from AI overviews and chatbots, some helpful, some confidently wrong
Coaching Skills for Library Leaders: Building a Performance Work Culture One Meeting at a Time
A Library 2.0 Service, Safety, and Security Webinar with Dr. Steve Albrecht
OVERVIEW:
Coaching your employees is a necessary leadership skill but not a
Emotional Safety at Work: Thriving in Challenging Library Environments
A Library 2.0 Masterclass with Loida Garcia-Febo
OVERVIEW:
Library professionals regularly navigate complex human interactions, including public service challenges, emotional
