Scenario-based Learning

Scenario-Based Learning for Real-World Problem Solving - Preparing for Tough Management Situations
A Library 2.90 Leadership Webinar with Wayne Disher and Hosted by Dr. Steve Albrecht


Do you remember the first time a library patron approached you at the desk and demanded “this disgusting book needs to be removed from the shelves?”

Or, how about the time your boss asked you to implement a policy you didn’t agree with?

Chances are that you put such unpleasant library-related work experiences as far away as possible into the recesses of your mind hoping never again to relive them. But what did you learn from those challenges, and could you have handled them better? How can others learn from what you did—or didn’t—do?

If you have never yet experienced the trauma of tackling a tough management-related problem such as sexual harassment, communication breakdowns, or a huge budget crisis, there is no doubt that you soon will! Will you be prepared? And what if you have not worked in a library? How can you learn from experience if you aren’t able to be in an environment in which those experiences happen?

That is the premise of Mr. Disher's book, Library Management Problems Today: Case Studies, in which readers are thrust into the middle of twenty different library problem scenarios and are then asked to consider: “what would you do?”

Scenario-based learning is the perfect way for you and your employees, or for students who are just entering the information profession, to prepare for real-world situations through immersive experiences presented in fictionalized scenes that embody those that library employees are challenged with in today’s environment. Participants take an active role in these scenes as they move to resolve these everyday library-related problems. Participants can then compare their own actions with those of actual library administrators across the US who have provided their own ideas on how to resolve each scenario. The result of deploying scenario-based learning is the opportunity for learners to effectively develop skills that transfer to the field, and the examination of best-practices and the promotion of emotional well-being.


  • Why use scenario-based learning?
  • Using scenario-based learning as a training tool.
  • How to explore and analyze scenarios to be a better problem solver.
  • Navigating high-stakes workplace situations and reducing risk.
  • Increasing comfort in handling badly structured, complex problems.
  • Learning from library industry role models.
  • Exploring difficult topics faced by library professionals working in today’s field.
  • Gaining the knowledge and technical experience necessary to secure employment in the library profession.

This 60-minute training webinar is presented by trainer, author, and library educator Wayne Disher, and hosted by Library 2.0 trainer, author, and library service, safety, and security expert, Dr. Steve Albrecht. A handout copy of the presentation slides will be available to all participants.

DATE: Thursday, November 16th, 2023, at 2:00 pm US - Eastern Time


  • $99/person - includes any-time access to the recording and the presentation slides and receiving a participation certificate. To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email
  • FREE for those on individual or group all-access passes (see below).


Email address of attendee:

Click above to register and pay. You can pay by credit card, and will receive an email within a day with information on how to attend the webinar live and how you access the permanent webinar recording. If you are paying for someone else to attend, you'll be prompted to send an email to with the name and email address of the actual attendee.

If you have any trouble registering for a webinar, if you need to be invoiced or pay by check, or if you have any questions, please email

NOTE: please check your spam folder if you don't receive your confirmation email within a day.

SPECIAL GROUP RATES (email to arrange):

  • Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
  • The ability to show the webinar (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
  • Large-scale institutional access for viewing with individual login capability: $499 (hosted either at Library 2.0 or in Niche Academy). Unlimited and non-expiring access for those log-ins.


  • All-access annual passes include unlimited access to the recordings of all of Dr. Albrecht's previous Library 2.0 webinars, plus live and recorded access to his new webinars for one year. These are hosted either at Library 2.0 or Niche Academy (if preferred).
  • For a $499 individual all-access annual pass to all of Dr. Albrecht's live webinars and recordings for one year, please click here
  • Inquiries for all-access organizational contracts should be directed to

Wayne T. Disher is a retired public Library Director for the City of Hemet Public Library. He served as President of the California Library Association in 2012. He received his Master of Library and Information Science degree at San José State University in 1994. He serves as part-time lecturer at the SJSU School of Information where he has twice been selected as “Instructor of the Year”. He began his library career at UCLA’s Music Library, and then worked at San José Public Library System for 22 years managing library branches and units. Mr. Disher is the author of several library science textbooks, a library trainer, and a professional development speaker for library staff.


Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 28+ states, live and online, in service, safety, and security. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons.

In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities. His new book, The Safe Library: Keeping Users, Staff, and Collections Secure, was just published by Rowman & Littlefield.

Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.

He has written 25 books on business, security, and leadership topics. He lives in Springfield, Missouri, with six dogs and two cats.

More information at