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The Power of Respect Framework™:
Practical De-Escalation and Trauma-Informed Communication in Libraries
Presented by Jeff Owens, CSP, CTM
Library 2.0 Service, Safety, and Security Webinar with Dr. Steve Albrecht

OVERVIEW

Libraries are public

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C.P.T.E.D. for Libraries:
Using "Crime Prevention Through Environmental Design" to Create Safer, More Welcoming Library Spaces

Library 2.0 Service, Safety, and Security Webinar with Dr. Steve Albrecht

OVERVIEW

Libraries are among the most open


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Trauma-Informed Care:
Building Awareness and Response Tools for Leaders and Staff

Library 2.0 Service, Safety, and Security Webinar with Dr. Steve Albrecht

OVERVIEW

Much has been written about trauma-informed care as it pertains to interacting

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Seven Themes for a High-Performing Team:
Leading Library Employees for Mutual Success

Library 2.0 Service, Safety, and Security Webinar with Dr. Steve Albrecht

OVERVIEW

Leading your library staff to new goals and small and large accomplishment