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Coaching Skills for Library Leaders: Building a Performance Work Culture One Meeting at a Time
A Library 2.0 Service, Safety, and Security Webinar with Dr. Steve Albrecht

OVERVIEW: 

Coaching your employees is a necessary leadership skill but not a

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The Power of Respect Framework™:
Practical De-Escalation and Trauma-Informed Communication in Libraries
Presented by Jeff Owens, CSP, CTM
A Library 2.0 Service, Safety, and Security Webinar with Dr. Steve Albrecht

OVERVIEW: 

Libraries are public

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C.P.T.E.D. for Libraries:
Using "Crime Prevention Through Environmental Design" to Create Safer, More Welcoming Library Spaces

A Library 2.0 Service, Safety, and Security Webinar with Dr. Steve Albrecht

OVERVIEW: 

Libraries are among the most open


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Trauma-Informed Care:
Building Awareness and Response Tools for Leaders and Staff

A Library 2.0 Service, Safety, and Security Webinar with Dr. Steve Albrecht

OVERVIEW: 

Much has been written about trauma-informed care as it pertains to interacting

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Seven Themes for a High-Performing Team:
Leading Library Employees for Mutual Success

A Library 2.0 Service, Safety, and Security Webinar with Dr. Steve Albrecht

OVERVIEW: 

Leading your library staff to new goals and small and large accomplishment