Proactively Enhancing Patron Technology Literacy

Your Name and Title: Reed Hepler, Digital Initiatives Librarian (rhepler@csi.edu)

Library, School, or Organization Name: College of Southern Idaho

Co-Presenter Name(s): n/a

Area of the World from Which You Will Present: United States, Idaho

Language in Which You Will Present: English

Target Audience(s): Academic Librarians, Public Librarians, Library Staff

Short Session Description (one line): This presentation and workshop will discuss and demonstrate the uses, ethical issues, adaptability, and potential of AI tools for patrons and library staff alike.

Full Session Description (as long as you would like):

My presentation will examine academic opinions regarding Generative AI, its potential uses, and potential ethical concerns regarding the tool. Attendees will also be able to use Generative AI tools in a constructive and effective manner. This training will be focused on how to use generative AI tools in daily life and library work.

In order to demonstrate the abilities of generative AI, attendees will participate via laptop in a number of activities (and discuss them in small and large groups), including: creating increasingly precise inquiries, using ChatGPT to create assessment tools using Canva AI image creator to create images for programming and/or personal use, examining Claude responses to learn about the AI’s syntax and habits, using ChatGPT to formulate responses to assignment prompts, and fact-checking Bing AI.

Most of the time will be involved with discussions, experiential training, and/or demonstrations. Attendees will be able to use generative AI tools or see them demonstrated in an effort to learn how to use them in a constructive manner. This training will be focused on how to use generative AI effectively in a wide variety of settings, demonstrating value to all types of peoplel


Through these experiences, librarians and staff will learn both about the subjects that their patrons want to research and how to effectively use technology for non-research purposes. They can apply the lessons learned through generative AI-enhanced programmingas they augment their work products and tranings through the use of text generators, image diffusers, audio generators, and other tools. They can provide complex prompts and learn how the chatbot will react to certain phrases.

The three largest "outcomes" of this training will be
   Takeaway 1: -- Evaluate the potential of generative AI in creating library resources through personal experiences.​
   Takeaway 2: -- Understand the importance of librarians' attitudes towards technology in shaping students' ethical use of these tools.​
   Takeaway 3: -- Understand and apply the TCoP model of technology integration in the context of generative AI.​

Websites / URLs Associated with Your Session:

Proactively Enhancing Patron Technology Literacy | OER Commons

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